YTV.com

ylist sitekick boards rules & guidelines help!

Y-List Membership

What's Membership all about?
How do I join?
Is Membership free?
Why am I logged in as a guest member?
Why was my account deleted?
Why can't I log in?
I changed my email address, how can I update my Membership?
My parents have a new email address, how can they change it in my Membership?
What happens when I am too old to be a member?
I forgot my username and password, what do I do?
How do I get to my profile page?
How do I change my password?
How do I change my personal profile information?
Why doesn't it work when I click submit on signup?
Do I need to put down my personal information?
Do I need to use my real birthday?
How old do I need to be to become a member of YTV.com?
What if I don't have my own email address and share one with my parents?
How long will it take for my Membership to be activated?
Why do I need to give so much information when signing up, and how's it being used?
How do I pick a username?
How long does it take for my username to be approved?
Why was my username not approved?
What is an example of a proper username?
Can I use my first and last name for my username?
How do I change my username?

What's Membership all about?

Membership is a free service offered to 6 to 18-year-olds. With a Membership you can participate on moderated Message Boards, receive our monthly email Newsletter, and even get a Sitekick - your personal robot friend on YTV.com!

How do I join?

To become a member, click on 'Join Now' on the homepage. You'll be required to fill out some info, as well as check off a box that says your parent gives you permission to join (so be sure to ask if it's okay first).

After you submit your application our staff will make sure your username is appropriate for YTV.com. If it is, your Membership will be enabled and you will be sent an email.

Is Membership free?

Yes, Membership is free!

Why am I logged in as a guest?

You are logged in as a guest member because your username has yet to be approved or activated.

Why was my account deleted?

Your account was deleted because your username contained inappropriate language, personally identifiable information, brand names or show names.

Why can't I log in?

If you haven't forgotten your password, there might be another issue. Email us at membership@ytv.com with some more information, such as what browser you're using (Internet Explorer, Firefox, etc.), or any error messages you see when you try to sign in.

I changed my email address, how can I update my Membership?

If you want to change your email address, all you have to do is log in to your account. Once logged in, click your username on the YTV.com top navigation bar. Once you're on your profile, click on 'Edit Settings' and you'll find the area where you can change your email address; you can even use that section to change your password.

My parents have a new email address, how can they change it in my Membership?

Your parents have to change the email for your account one of two ways. He or she can send an email to membership@ytv.com with the new account information from the email address currently listed in the Membership info. Or your parent can call us toll-free at 1-866-492-2237 to talk to a Moderator and make the changes.

What happens when I am too old to be a member?

On your 19th birthday your account gets disabled. Sorry, but Y-List is a community for kids.

I forgot my username and password, what do I do?

If you do not remember your username or password, click the 'forgot password' link near the login area at the top of the page. An email will be sent to you with a link to change your password.

How do I get to my profile page?

To get to your profile page, log in at the top of the page and click on your username. You'll be directed to your profile page!

How do I change my password?

When you're logged in, click on your username. From your profile page, click on 'Edit Profile'. You will be able to make the changes there.

How do I change my personal profile information?

When you're logged in, click on your username. From your profile page, click on 'Edit Profile'. You will be able to make the changes there.

Why doesn't it work when I click submit on signup?

Make sure all the fields are completed and you check off that you've read our Privacy Policy or your account will not be submitted.

Do I need to put down my personal information?

Yes, we encourage you to put down you real information so we can verify your account and help with any membership problems you might encounter in the future.

Do I need to use my real birthday?

Yes, we encourage you to put down you real information so we can verify your account and help with any membership problems you might encounter in the future.

How old do I need to be to become a member of YTV.com?

You need to be between the ages of 6 and 18.

What if I don't have my own email address and share one with my parents?

For security purposes, we can't allow the same email address to be used for the parent and child. However, if a parent or guardian has a second email address, it can be used in place of a child's email. If there is no second email address available, we suggest contacting your Internet Service Provider. Most ISPs allow you to have more than one address at no extra charge. Failing that, we suggest the parent sign up for a free web-based email address.

If more than one child is being signed up for a Membership, the parent's email address can be used for each of those accounts.

How long will it take for my Membership to be activated?

When you sign-up for a Membership, your username gets put into a list of Members waiting to be approved. Each is screened to make sure the username is appropriate for YTV.com; this can take up to 24 hours.

Why do I need to give so much information when signing up, and how's it being used?

Any personal identifiable info collected from our Members is for YTV.com purposes only (e.g. Membership verification, contest fulfillment, etc.). We will never sell or give any of this information to third parties. Sometimes we may share aggregated info collected from our Polls, however specific Members are never identified.

How do I pick a username?

Because we have hundreds of thousands of users, choosing a name can be tricky. We suggest picking your favourite word and adding extra numbers or letters to it to make it uniquely yours (just remember that your username cannot be your real name and cannot contain any personal or inappropriate information, like, phone numbers or city names).

How long does it take for my username to be approved?

It takes about 24 hours for your Username to be approved. At that time, an email will be sent to you stating whether it has been approved or declined.

Why was my username not approved?

Your username wasn't approved most likely because it contained innapropriate launguage, personal information, brand names or show names.

What is an example of a proper username?

An acceptable username should include a favourite colour, hobby or food with your favourite number. Example: Orangekid5 or Guitargirl101

Can I use my first and last name for my username?

No, you cannot use a combination of you first and last name for your YTV.com username.

How do I change my username?

The only way to change your username is by signing up for a new account and deleting your old one. If you're still interested in changing your username, please send us an email with your current username. We will disable your account and you will then be able to sign up for your new account.

Sitekick®

Chips
What are Chips?
How do I get Chips?
I have an idea for a Chip - will you make it?
How do I know how rare a Chip is?
How do I combine Chips?
Where do the chips go?
How do I trade?
What is the dump?
How many Chips can I have?
What is a DACE Chip?
What is a Collection List or C List?

General Questions
What is Sitekick?
How do I get a Sitekick?
What's the Sitekick Sega?
What is DACE?
How do I increase my rank?
Where can I get Sitekick help?
How do I dress my sitekick with my chips?
How do I get my Sitekick to change colours?
How can I get in contact with Dr. Frantic?

The Dock
What is the Dock?
How do I install Chips?
How do I use a webcode to get a Chip?
What is the storage bar?
How can I get extra storage?
How do I put a Chip up for Trade?
How do I check my Trade offers?
How do I remove a Chip from Trades?
How do I get rid of a Chip?
What are Collection Lists?
What's the totem?
How do I use a Code?

The Deck
What is The Deck?
How can I offer a Chip to a Member?
How do I search for a Member?
How do I search for Members that have a certain Chip?
Can I search for a Chip or a Member?

Trading
How do I put a Chip up for Trade?
Where do I check offers on my Chip?
How do I accept an offer?
How do I delete an offer?
What if I want a different Chip?

The Dump
What is The Dump?
The Dump is empty! What is up with that?
What is 'Just Snagged'?
How do I get a Chip from the Dump?

The Chipendium
What is the Chipendium?
How do I know how many Chips I've collected?
How do I Rate a Chip?
Can I search the Chipendium?

What are Chips?

Chips are what the Sitekick® runs on. By collecting and installing different Chips, you can customize how your Sitekick looks or acts. There are many, many Chips to be collected and new Chips are being released all the time.

Opal_SD2 says:
Chips are small pixel circles that allow you to customize you sitekick according to the chip. For example the Chip Mechlegs gives your Sitekick an awsome pair of mechanical legs in which it can walk with(even though it won't be doing any walking...hopefully)There are many types of Chips, including BackGround(a background for your dock ex: Boneyardy), Face Chips(Normal Chips that customize your Sitekick ex:LazerBladeRed) and Transformation Chips(a Chip that transforms your Sitekick into a game or animal ex: Snakes'n Ladders or BadFish)

How do I get Chips?

There are a bunch a ways to get Chips. Search the YTV.com site - there are always ones hidden on pages in the Sitekick Dispensers. You can also get Chips from the Dump, through Secret Codes (e.g. Crunch and The Zone often give out Codes on air), and through Trading with other Members.

xxjubilation says:
Look in the boards and usually someone posts the locations.

I have an idea for a Chip - will you make it?

We love seeing ideas for Chips. You can post them in our forum for Chip ideas on the message boards. Obviously we can't make all the ideas submitted but we regularly check out that thread. If we do make a Chip based on a Member's idea, we'll give them credit in the Chip's description!

How do I know how rare a Chip is?

Chips have different rarity, meaning there are a lot of Chips out there but each Chip has a different number of them available. If you want to check out Chip's rarity and to see how many people have it, just check out the entry for it in the Chipendium.

How do I combine Chips?

Activating certain Chips together will sometimes create a surprise look for your Sitekick®! Click on the Chips you'd like to combine and click Save to see the result!

Opal_SD2 says:
Ah, the art of fusing Chips, it takes lots of skill and Pwnity to combine Chips to make new and even better Chips! NOO jokes, its actually quite simple. All you need is a set of Chips that are put on together, then to press one part of the Chip set and out comes a new and amazing Chip!

Where do the Chips go?

The Chips go into your Dock where you can collect Chips and dress your Sitekick®.

How do I Trade?

You can coordinate trades with other members through the message boards. Once you have settled on a deal, offer the Chip you want to trade.

What is the Dump?

The Dump is a place where people get rid of their old Chips and where others can get new ones!

How many Chips can I have?

You can have as many Chips as your Dock can hold! The higher your rank, the more Chips you can hold!

charizard 25 says:
To get more storage you need PirateShippy, Treasure Map, SpyGlass, and Explorelid. Once you get these Chips put it on your Sitekick and click the flashing x you'll click it and then a new Chip pops out of that and poof you get more storage and a new Chip called treasury!

What is a DACE Chip?

DACE stands for Design A Chip Event. This is an event on YTV.com where Sitekick® members have the chance to submit their own Chip designs. The winning designs become a Chip and those Chips are the most rare and valuable!

What is a Collection List or C List?

A Collection List or C-List is a list of Chips you need to collect in a month.

What is Sitekick®?

Sitekick® is your own personal robot friend on YTV.com that you get to customize and interact with things called Chips. There are hundreds of Chips for you to find and collect - you can even trade with other Members.

How do I get a Sitekick®?

To get a Sitekick®, you need to be a Y-List Member - so if you haven't already signed up, go do it now! Membership is free and not only do you get a Sitekick®, you also get to use the Boards and take part in other cool Y-List features!

What's the Sitekick Saga?

The Saga is how Sitekick® came to be. It contains six chapters - Monday, Tuesday, Wednesday, Thursday, Friday and Saturday. To complete the Saga, you need to find those 6 Chips and finish each of the chapters' games. If you run into problems, check out the Sitekick Message Boards for help and hints!

What is DACE?

How do I increase my rank?

Collecting the Chips on the Collection Lists earns you points that raise your Rank.

Where can I get Sitekick® help?

If, after reading the Sitekick Help Section you still have questions, a great place to look for answers are the Sitekick Message Boards!

How do I dress my Sitekick® with my Chips?

You can dress your Sitekick® by dragging and dropping your Chips into the install Totem. Be sure to save your changes!

How do I get my Sitekick® to change colours?

In order to change the colour of your Sitekick®, you need to beat the Sitekick® Saga!

How can I get in contact with Dr. Frantic?

Dr. Frantic is a really busy man. You can post your question or comment in the "Ask Dr. Frantic" forum.

What is the Dock?

The Dock is where you interact with your Sitekick® and manage your Chips. It's also home to the Collection Lists.

How do I install Chips?

Install Chips by dragging them into your Totum. Save your changes!

How do I use a webcode to get a Chip?

Copy the code and paste it into the code box. The Chip will appear!

What is the storage bar?

The Storage Bar is located along the bottom of the Dock section. It is where you put the Chips you want to keep but have not installed on your Sitekick®. There are several rows to it - click on the handle to turn it. The number of slots you have access to depend on whether you have unlocked them and what your Rank is.

How can I get extra storage?

The higher rank you have, the more storage you get!

charizard 25 says:
To get more storage you need PirateShippy, Treasure Map, SpyGlass, and Explorelid. Once you get these Chips put them on your Sitekick and click the flashing x and then a new Chip pops out of that and poof you get more storage and a new Chip called treasury!

How do I put a Chip up for Trade?

The Trade slots are located to the right of your Storage Bar in your Dock. Drag the Chip you want to put up for Trade into one of the four slots. You will get a message asking if you want to put it up for Trade - click 'yes'. That Chip can now receive Offers from other Members.

How do I check my Trade offers?

Go to the Trade section by clicking the 'Trade' button in the top nav. That's where you can see any Offers that have come in for any Chips you have up for Trade.

How do I remove a Chip from Trades?

To remove a Chip from Trade, just remove it from the Trade slot and put it into a slot in the Storage Bar or Install Totem. Removing it will erase any Offers that have come in for it.

How do I get rid of a Chip?

The easiest way to get rid of a Chip you no longer want is to throw it in the Dump. You can also put it up for Trade.

What are Collection Lists?

The Collection Lists are lists made of certain Chips. By collecting those specific Chips, you earn points that increase your Sitekick® Rank. New Lists are posted each month and are only up for a short period of time. Just click the 'Check Chips' button at the bottom of the Collection Lists - this will automatically search your Dock and check off any Chips you currently own.

What's the totem?

Remember the install ring? It's a Totem now.

How do I use a Code?

Did you find a special Sitekick® Chip Code? Cool! Go to your Dock and open the Code Box (click on the button in the bottom left corner of your Sitekick® window). Then just type the Code in the field and hit 'Enter'. The Chip will appear and you can then drag it into an empty slot.

What is The Deck?

The Deck is where you view Sitekicks that belong to other Members. You can choose whether you want to view the Member List by images or text. You can also pick whether to display as "View All" (sorts from highest to lowest Rank) or "My Rank" (displays you the Members ranked around you).

To view a Member's Sitekick ®, just click on their name/image from the Member List. In addition to seeing what their Sitekick® looks like, you can see that Member's stats (Rank, Showdown Score and Chipendium Score, Last Active Date), what Chips they currently have (the ones underlined in green installed), and the Chips they have up for Trade.

How can I offer a Chip to a Member?

While you're in the Deck, if you view a Member that has a Chip up for Trade that you want, you can offer one of your Chips for it! Drag the Chip you want to offer from your Storage Bar (which is located in the bottom left of the screen) to the Slot that is underneath the Chip you want to bid on. You will be asked if you want to offer that Chip - just click 'yes'. Remember, just because you made an offer doesn't mean you'll get that Chip - the Member gets to review all offers and pick the one he/she likes the best!

How do I search for a Member?

When you are in the Deck, click on the 'Member' button in the top right, type the name you want to search for into the text field and hit 'Enter'. Any Members who match the search term will be displayed in the Member List area. To clear the search, just click the 'View All' tab at the top of the Member List.

How do I search for Members that have a certain Chip?

When you are in the Deck, click on the 'Chip' button in the top right, type in the name/number you want to search for and hit 'Enter'. Any Members who have that Chip will be displayed in the Member List. Any Member that has that Chip up for Trade will be listed first and there will be a white 'Trade' icon on their image / next to his or her username.

Can I search for a Chip or a Member?

Yes! You can search for a member or a Chip. When you search by a Chip you can see who has the Chip. The members at the top with the trade symbol are offering that Chip up for trade. Make your offer!

How do I put a Chip up for Trade?

Where do I check offers on my Chip?

You can go to the trades section of Sitekick® to see who has made an offer. Click the arrow to see a preview of the Chip that's being offered.

How do I accept an offer?

Drag the Chip up to accept the offer. When your trade is complete you can leave a 'message' for the person who traded with you. The Chip is now in your Dock.

How do I delete an offer?

To turn down an offer, click the 'x'.

What if I want a different Chip?

Post on the boards!

What is The Dump?

The Dump is where everyone throws the Chips they no longer want. Checking the Dump often is a great way to get Chips!

The Dump is empty! What is up with that?

Chips are always being thrown in the Dump but people quickly grab them, so it isn't unusual for you to check the Dump and see it empty. That's why there's that big Refresh button. Clicking that will check for Chips so be sure to click it whenever you're visiting the Dump!

What is 'Just Snagged'?

The 'Just Snagged' box in the Dump shows some of the last Chips grab and which Members got them.

How do I get a Chip from the Dump?

If you see a Chip in the Dump that you want, click on it and drag it over to the beam of light. If you are quick enough, the Chip will be sucked up the Dump Tube and sent to your Dock. If you are too slow (i.e. someone else beat you to it) or if you already have that Chip, you'll be told so. Keep in mind that you need to have room in your Dock's Install Totem/ Storage Bar to grab Chips. There is a nifty Free Slot indicator at the top of the Dump Tube that lets you know how many Chips you can get. If your Dock is full, the beam of light will be off and the Dump Tube will be closed.

What is the Chipendium?

This is a record of every Chip that's been created. When you click on a Chip name you can see what it looks like and its stats (such as its rarity and how many copies exist of it). If you have collected this Chip, you will also see its description and have the ability to Rate it out of 10. Another cool thing - if you view a Chip you like, there is a 'See who is trading this Chip' button that will take you to the Deck and show all Members who have that Chip up for Trade.

How do I know how many Chips I've collected?

At the top of the Chip List is your Chipendium score. This shows how many Chips you've collected out of the total number of Chips.

How do I Rate a Chip?

When you are viewing a Chip that you've collected, you will see the option to Rate it out of 10 stars. Pick the number of stars you want to give it (10 stars = awesome) and then submit it. After you have rated it, you will see your score as well as the overall score (average from all Members' ratings). Once you have rated a Chip, you can not rate it again!

Can I search the Chipendium?

You sure can! Type the name/number in the search box in the top right corner and hit 'Enter'. Any Chips that match will be displayed in the Chip List area.

About YTV

Shows
How can I be on a YTV show?
How do I find out when my favourite shows are on?
How do I get in contact with my favourite YTV host?
I'm looking for information on an old YTV show. Can you help?
Where can I buy show merchandise?
How do I send something to the Zone, Crunch, and Big Fun Movies?
Can I come watch you tape a show?
Can I get a tour of YTV?
Can I buy a copy of my favourite program?
How can I be a host on/get a job at YTV?
I don't live in Canada, can I still see YTV?
Why does your schedule change so much?
I thought YTV was for kids 24/7?
How can I tell if a show is appropriate for my child?
How can I contact YTV directly with my questions and comments about the current programming line-up?
What is the number for the deaf and hard of hearing telephone line?

YTV.com
How come I can’t see everything properly on YTV.com?
I click on a game to launch it but nothing happens. How come?
I can’t see the video clips on the website. Why?
Where are all of your show Sites? Some of my favourite ones are missing!
How do I send a drawing for the Fan Art section of my favourite show?
How do I subscribe to the YTV.com newsletter?
How do I unsubscribe from the YTV.com newsletter?

Contests
I'm having problems entering a Contest. What do I do?
When are winners of Contests posted?
The contest entry form won't accept my postal code. What's wrong?
I can't find an enter button for you contest. What's wrong?
How do I know if I've won a contest?

How can I be on a YTV show?

For more information on how to be on YTV, visit our Be On YTV page. Any information we have about participating on a show will be available there.

How do I find out when my favourite shows are on?

For schedule information, visit our our schedule page. Sign up as a YTV.com Member and get our monthly e-newsletter with programming updates! To become a member, click on JOIN NOW on the homepage. You'll have to fill out some info, as well as have a parent or guardian check off a box giving you permission to join.

How do I get in contact with my favourite YTV host?

You can ask Carlos or Andy a question by visiting their show page and sending an e-mail.

I'm looking for information on an old YTV show. Can you help?

We don't keep information on programs that have been off our schedule for more than a year. We therefore can't answer questions about past programs or former hosts and we also aren't able to provide information about DVD releases or merchandise related to these programs. We suggest you try doing an internet search for television show databases in order to help you find what you're looking for.

Where can I buy show merchandise?

We do not have an e-store for YTV merchandise. However, if you are looking for merchandise related to a specific show, we suggest checking with a local toy or department store to help with your search.

How do I send something to the Zone, Crunch, and Big Fun Movies?

That's easy! Just e-mail your letter or picture through The Zone, Crunch or Big Fun Movies section of our site!

Can I come watch you tape a show?

We don't have public tapings of our shows. However, if we do have a live audience opportunity it will be posted in the Be On YTV section of our website.

Can I get a tour of YTV?

Public tours of our broadcast facility, located on Toronto’s waterfront, take place twice a month. Please book in advance as space is limited. Each tour is approximately 45 minutes in length and there is no admission fee.

To sign-up, please email corusquaytours@corusent.com with the following information:

• Contact information (name, organization, email and telephone number)

• Type of tour (e.g. school, personal interest, etc.)

• Requested date (please provide three options in order of preference)

• Group size (space is limited to 40 individuals per tour slot)

Current booking dates and additional details can be found here.

Can I buy a copy of my favourite program?

We don't have a service in place to provide copies of our programming. Sorry!

How can I be a host on/get a job at YTV?

We suggest you prepare a demo tape of what you have done and, with your parents, visit the agencies in your area. Then, when YTV or any other channel is looking for young talent, they can find out about you. Reputable agencies will be listed with the Better Business Bureau.

Anyone interested in a job at YTV should visit the Corus Entertainment website.

I don't live in Canada, can I still see YTV?

YTV is a specialty network that is currently not available outside of Canada or on the internet. We are available through cable and satellite companies in Canada only.

You will need to contact your local cable provider to find out the channel number for YTV in your area.

For information regarding the availability of YTV on your home satellite, please have your parents contact their service provider.

In the United States, Comcast cable does offer a kids programming video on demand service including Vortex Kids! Catch shows such as Beyblade, The Legend of Korra, and Winx Club. Visit their website for more info. Qubo also offers some of the same great programming as YTV. Catch Jane & The Dragon, Babar, Jacob Two Two and more! Visit Qubo.com for more information.

Why does your schedule change so much?

Like most television stations we move or cancel shows to make room for new shows. We try our best to let our fans know when a show is moving, either on-air or through YTV.com. Please remember that all schedules are subject to change without notice.

I thought YTV was for kids 24/7?

When evaluating any programming on YTV, it is important to remember that we are a family network and although we do devote certain daytime hours (9am to 6pm) explicitly to children’s programming, our target audience changes throughout the day to include 2 - 17 year olds and their families. As a national network we work hard to provide a varied schedule that everyone can enjoy!

How can I tell if a show is appropriate for my child?

In order to determine what age group a show is aimed at, we recommend using the V-Chip rating that's displayed on-screen at the beginning of every program to help guide you. Designed to help parents monitor their children's viewing habits, the Canadian Classification rating system uses consistent and clear guidelines to evaluate the content of television programs. The content evaluation is assigned a rating according to the generally accepted stages of child development. A “C” rating is given to programming that is intended for children under the age of 8-years-old, and a “G” rating indicates that the programming is intended for a broad, general audience. Although not designed specifically for children, it is understood that younger viewers may be part of the audience for G rated programs.

How can I contact YTV directly with my questions and comments about the current programming line-up?

Email us at info@ytv.com

Phone: 416-479-6782

What is the number for the deaf and hard of hearing telephone line?

The TTY/Teletypewriter telephone number for our deaf and hard of hearing viewers is: 416-214-0110.

How come I can’t see everything properly on YTV.com?

If you're not seeing the entire Site properly, you probably need the most recent version of Flash.

I click on a game to launch it but nothing happens. How come?

If you have a pop-up blocker, you won't be able to play many of our games. Get your parent's help to disable the pop-up blocker when surfing YTV.com.

I can’t see the video clips on the website. Why?

Our videos are only available to Canadian users. If your Internet Service Provider has given you an IP address outside of Canada but you reside within the country, you will not be able to see the video. Please contact your Internet Service Provider for more information.

Where are all of your show Sites? Some of my favourite ones are missing!

All the show Sites currently on YTV.com can be found on our Shows page. If you see one of your fave shows missing from the list, email us at membership@ytv.com and we'll do our best to put that show online.

How do I send a drawing for the Fan Art section of my favourite show?

You can send your original artwork in an email with an attached file (we only accept .jpg, .gif or .bmp formatted files). Send them to membership@ytv.com. Make sure to include your name and age. If you are sending Fan Art for your favourite YTV show make sure to include what program your drawing is from. Remember your drawings have to be your own original work; nothing downloaded from a website or scanned from a book.

How do I subscribe to the YTV.com newsletter?

We send out our email Newsletters monthly, usually near the end of the month. If you have a Y-List Membership, you can click the Newsletter box under your edit profile settings.

How do I unsubscribe from the YTV.com newsletter?

Just enter your email address in the Unsubscribe field. Also, you may unsubscribe at the bottom of the Newsletter page.

I'm having problems entering a Contest. What do I do?

First of all, double check that you've filled in all the fields for the entry. Do not leave any blank spaces (or any spaces at all actually) in the Phone Number or Postal Code boxes. Also make sure you're not entering any strange characters into the fields, like, special symbols or quotes.

If you have tried all of these suggestions and still cannot enter, please email us at membership@ytv.com and answer the following questions:
What type of browser are you using? Firefox? Internet Explorer? Or another type?
What type of computer do you have? A PC with Windows XP? A Macintosh?
What Contest are you trying to enter?

When are winners of Contests posted?

Contacting winners, completing all required paperwork, and filing the legal documents takes a long time; it can take months before we can post a winner's name. Keep checking the Contests section for the latest.

The contest entry form won't accept my postal code. What's wrong?

You may be experiencing difficulties entering because there is a Google toolbar installed on the computer you are using. Sometimes this toolbar can cause problems when entering postal code information into the appropriate fields. We suggest temporarily disabling the toolbar and entering the contest again.

I can't find an enter button for you contest. What's wrong?

If you have Internet Security software installed on your computer you must ensure the Ad-Blocking feature is turned off in order to properly view the contest page. This feature may prevent the necessary graphics from appearing.

How do I know if I've won a contest?

After the draw for a contest's winners, the winners are notified by either mail or telephone. If you don't receive any notice after about two weeks from a contest's draw date, then you probably didn't win.

We can't tell other people who won the contests before we have notified the winners. If you want to check out the official winners of our contests, the names eventually may be posted on our website. However, it can take a while to get the winners information posted on because we have to receive the appropriate release forms first.

YTV HD

Shows
What is HD-TV?
What type of programming do I receive on YTV-HD
How much YTV-HD programming is currently available in true HD?
Do I need any extra equipment to get YTV-HD?
do I find out when my favourite shows are on YTV-HD?
Will I be able to get YTV-HD if I’m currently getting YTV?
Will I be charged extra for YTV-HD?
How can I contact YTV directly with my questions and comments about the current programming line-up?

What is HD-TV?

High Definition Television, or HDTV, provides crystal clear, high-resolution images in a wide-screen 16 x 9 format. The images have over 5 times the sharpness compared to standard definition television (SDTV). One big difference between HDTV and analogue TV is that the signal is delivered digitally, assuring perfect images on the screen. HDTV most often includes Dolby Digital® coding to provide the ability for full surround sound through 5.1 channels.

What type of programming do I receive on YTV-HD

YTV-HD offers the same great programming as YTV, a standard definition channel aimed at kids and their families. If a show is crazy, cool, clever and funny, chances are it’s on YTV! Catch shows like SpongeBob SquarePants, iCarly and other family friendly favourites including the latest and greatest movies in High Def!

How much YTV-HD programming is currently available in true HD?

Between 50 to 60% of our programming is in ‘true HD’ and the remainder of our shows are up-converted to HD. The reason not all of our programming is currently available in true HD is because not all movies and series are currently produced in an HD format.

Do I need any extra equipment to get YTV-HD?

In order to receive YTV-HD you will need an HD-ready television and the proper cables as well as an HD digital receiver from your television service provider.

How do I find out when my favourite shows are on YTV-HD?

Here are some quick and easy ways to find out programming information:

• Online schedule on our YTV.com website - The DAILY SCHEDULE is the same for both YTV and YTV-HD: http://www.ytv.com/shows/schedule.aspx

• Sign up as a YTV.com Member and get our monthly e-newsletter with programming updates! To become a member, click on 'Join Now' on the homepage. You'll be required to fill out some info, as well as check off a box that says your parent gives you permission to join (so be sure to ask if it's okay first)

• Use your digital remote control to access an interactive on-screen program guide.

Will I be able to get YTV-HD if I’m currently getting YTV?

Not all service providers that carry YTV are currently offering YTV-HD. We suggest contacting your service provider for updates on the addition of YTV.com to their line-up of services.

Will I be charged extra for YTV-HD?

If your service provider currently carries YTV-HD, you won’t be charged because it is a value-added service. Since the availability of YTV-HD may vary, we suggest contacting your service provider directly for more information about how you can get this channel. Currently our carriers are Bell and Rogers.

How can I contact YTV directly with my questions and comments about the current programming line-up?

Email us at info@ytv.com

Phone: 416-479-6782